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Terms and Conditions

Last updated: March 2026
At Exchange Your Van we want you to use the platform with complete clarity about the rules that govern us. These terms set out the rights and responsibilities of both parties to ensure a fair, transparent experience for every user.

1. Acceptance of terms

By accessing and using Exchange Your Van you accept these terms and conditions in full. If you disagree with any of them, please do not use the platform.

2. Description of the service

Exchange Your Van is a platform that facilitates the exchange of vans and campervans between individuals. We act solely as an intermediary and do not own any of the vehicles listed on the platform.

3. Responsibility for vehicles

The user who lists a vehicle is solely responsible for:

  • The truthfulness and accuracy of the information provided about the vehicle
  • The vehicle's actual condition at the time of the exchange
  • The vehicle having its documentation, insurance, and inspections in order
  • Any damage or incident that may occur during or after the exchange

Exchange Your Van is not responsible for the condition of the vehicles or the terms agreed between users.

4. User obligations

By using the platform, the user agrees to:

  • Provide truthful, up-to-date information
  • Not list vehicles they don't own or aren't authorized to list
  • Treat other users with respect and good faith
  • Not use the platform for fraudulent or illegal purposes

5. Exchange process

Exchange Your Van facilitates contact between users but does not take part in the final exchange agreement. Any agreement reached between users is the sole responsibility of the parties involved. We recommend formalizing exchanges in writing and verifying the vehicle's documentation before proceeding.

6. Limitation of liability

Exchange Your Van will not be liable for any direct, indirect, or consequential damage arising from the use of the platform or from exchanges carried out between users.

7. Account suspension

We reserve the right to suspend or remove any account that breaches these terms, publishes false information, or makes fraudulent use of the platform.

8. Changes

We may update these terms as the platform evolves. We will notify you of any significant change by email or via a notice on our website.

9. Contact

For any question about these terms, contact us at: [email protected]